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Fuel for Growth.
Powered by Personalization.

From entrepreneur to enterprise—we have a plan perfect for your store.

STARTER
$29/month 250 Monthly Engaged Customers Included Monthly Engaged Customer is a person who interacts with any Octane AI product or feature. See FAQs below for more details.

+ $0.150 per additional
Engaged Customer

+ $0.015 per SMS Message

Try it free

14-day free trial

For merchants looking to jumpstart growth, such as:

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PRO
$199/month 1,700 Monthly Engaged Customers Included Monthly Engaged Customer is a person who interacts with any Octane AI product or feature. See FAQs below for more details.

+ $0.130 per additional
Engaged Customer

+ $0.014 per SMS Message

Try it free

14-day free trial

For merchants who are scaling or need more flexibility, such as:

SmilePro Logo
ADVANCED
$499/month 5,000 Monthly Engaged Customers Included Monthly Engaged Customer is a person who interacts with any Octane AI product or feature. See FAQs below for more details.

+ $0.115 per additional
Engaged Customer

+ $0.013 per SMS Message

Try it free

14-day free trial

For larger merchants or those interested in strategic services, such as:

Bariatric Fusion Logo
ENTERPRISE
Custom Custom Monthly Engaged Customers Monthly Engaged Customer is a person who interacts with any Octane AI product or feature. See FAQs below for more details.

Custom price per additional Engaged Customer

Custom price per SMS Message

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For Shopify Plus/large merchants or those who require premium support & hands-on services, such as:

Skinny Mixes Logo

Compare Plan Details

STARTER PRO ADVANCED ENTERPRISE
Products
Shop Quiz
Facebook Messenger
SMS
Opt-ins / Pop-ups
Features
Number of Shop Quizzes Unlimited Unlimited Unlimited Unlimited
Number of Seats Unlimited Unlimited Unlimited Unlimited
A/B Testing
Support
Email Regular Priority VIP VIP
Chat Regular Priority VIP VIP
Account Services
1st Month Onboarding Calls
Monthly Coaching Calls
Support Escalation Help
Dedicated Account Manager for: Hands-on Quiz Builds, Messenger/SMS Campaign & Flows Setup, Pop-up Builds, Performance Analysis, Optimization Recommendations & Execution
Try it free
14-day free trial 		Try it free
14-day free trial		 Try it free
14-day free trial		 Book demo
STARTER PRO ADVANCED ENTERPRISE
Products
Shop Quiz
Facebook Messenger
SMS
Opt-ins / Pop-ups
Features
Number of Quizzes
Unlimited Unlimited Unlimited Unlimited
Number of Seats
Unlimited Unlimited Unlimited Unlimited
A/B Testing
Support
Email
Regular Priority VIP VIP
Chat
Regular Priority VIP VIP
Account Services
1st Month Onboarding Calls
Monthly Coaching Calls
Support Escalation Help
Dedicated Account Manager for: Hands-on Quiz Builds, Messenger/SMS Campaign & Flows Setup, Pop-up Builds, Performance Analysis, Optimization Recommendations & Execution
Try it free
14-day free trial 		Try it free
14-day free trial		 Try it free
14-day free trial		 Book demo

Frequently Asked Questions

What ecommerce platforms do you support?

We primarily support Shopify and Shopify Plus. For businesses using other platforms, please contact us to see how we can support setting up Octane AI for your business.

Do you offer a free trial?

Yes! Every plan comes with a free 14-day trial. Note that SMS charges will apply if you send messages during the trial period, at the rate described above in your chosen plan.

What is a Monthly Engaged Customer?

A Monthly Engaged Customer is a person who interacts with any Octane AI product or feature, such as a Shop Quiz taker, a visitor that engages with you via Facebook Messenger, or a new email, Messenger or SMS opt-in user collected from one of our opt-in tools. Don’t worry, if the same user interacts with multiple parts of the platform, they only count as one engaged customer. If you need help determining how many you are likely to have, please get in touch with us.

What happens if I go over the Monthly Engaged Customer limit included with my plan?

Each plan includes a certain number of Monthly Engaged Customers. The cost for going over the Monthly Engaged Customer limit for your chosen plan will be billed at the overage rate for that plan, as detailed above.

How does SMS pricing work?

SMS charges depend on the plan selected. SMS costs are detailed above. You are only charged for each message sent by you. You don’t get charged for messages received by customers. The cost of sending SMS messages is not included in the free trial or any plan, and if you choose to send one you will be shown the cost before you send the message based on the per-message pricing in the plan you are on. For custom pricing options, please contact us.

Do you offer annual plans or discounts?

We offer the maximum flexibility of month-to-month pricing with no long-term commitment required. Annual plans with custom pricing are available. Please get in touch to learn more.

How do I change or cancel my plan?

You can update (upgrade, downgrade or cancel) your plan at any time from the Settings page in your account.

I want to learn more about Octane AI and see a demo. Who can I speak to?

We’d love to talk to you! Please request a demo here.

If I am already an Octane AI customer, do I need to switch to one of these new plans?Thank you for being a customer! You do not need to switch off of your existing legacy plan. However, some of the key differences and reasons you may want to switch are: the Shop Quiz is only available on these plans, you can now access SMS features on any plan, and the cost to send SMS messages is lower. Each plan comes with more included Monthly Engaged Customers to help you keep costs more predictable.