Drive more conversions by knowing more about your customers.

From entrepreneur to enterprise—we offer flexible pricing that scales as you grow, plus month-to-month renewal that doesn’t lock you in, and no hidden fees.

 

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As the only Shopify Plus Certified quiz or Messenger app, and the winner of Best Storefront App on Shopify, we’re ready to help you innovate and scale!

STARTER
$29/month 500 Engagements Included per Month Engagements are counted just once per user (per month) when they interact with any Octane AI product or feature. See FAQs below for more details.

+ $0.06 per additional Engagement

See SMS pricing details
Try it free

14-day free trial

ENTERPRISE
Custom Custom Engagements Included per Month Engagements are counted just once per user (per month) when they interact with any Octane AI product or feature. See FAQs below for more details.

Custom price per additional Engagement

See SMS pricing details
Book demo

 

Compare Plan Details (Products, Features, Services & Support)

STARTER ENTERPRISE
Products
Shop Quiz
Conversational Pop-ups & Opt-in tools
Facebook Messenger
SMS
Features
Included engagements per month 500 Customized
Number of quizzes & questions Unlimited Unlimited
Your branding, not ours
Integrations: Shopify, Klaviyo, Facebook, ReCharge (coming soon for quiz), Privy, Justuno, Yotpo, Gorgias, Re:amaze
Quiz lead/answer capture & export
Quiz supports conditional logic (unlimited), skips & various question types, explainer and intro screens
Quiz and SMS/Messenger flows support custom copy, images, videos, gifs & more
SMS & Messenger custom flows (cart/browse abandonment, order/shipping notifications & more)
Import existing SMS subscriber list
Customizable pop-ups (welcome, exit, add to cart) that collect email, Messenger and SMS subscribers
Create custom guided conversations within your bot
Use a Messenger bot for customer support with AI and an inbox
Add a Messenger bot to your site to engage, support and grow subscribers
Use Click to Messenger ads and Sponsored Messages for revenue & subscriber growth
Account Services
1st month strategy & onboarding calls
Monthly coaching & strategy calls
Support escalation help
Dedicated Account Manager for: Hands-on Quiz Builds, Messenger/SMS Campaign & Flows Setup, Pop-up Builds, Performance Analysis, Optimization Recommendations & Execution
Customer Support
Available 24x7x365
Email Regular VIP
Chat Regular VIP
Try it free
14-day free trial
Book demo
STARTER ENTERPRISE
Products
Shop Quiz
Conversational Pop-ups & Opt-in Tools
Facebook Messenger
SMS
Features
Included engagements per month
500 Customized
Number of quizzes & questions
Unlimited Unlimited
Your branding, not ours
Integrations: Shopify, Klaviyo, Facebook, ReCharge (coming soon for quiz), Privy, Justuno, Yotpo, Gorgias, Re:amaze
Quiz lead/answer capture & export
Quiz supports conditional logic (unlimited), skips & various question types, explainer and intro screens
Quiz and SMS/Messenger flows support custom copy, images, videos, gifs & more
SMS & Messenger custom flows (cart/browse abandonment, order/shipping notifications & more)
Import existing SMS subscriber list
Customizable pop-ups (welcome, exit, add to cart) that collect email, Messenger and SMS subscribers
Create custom guided conversations within your bot
Use a Messenger bot for customer support with AI and an inbox
Add a Messenger bot to your site to engage, support and grow subscribers
Use Click to Messenger ads and Sponsored Messages for revenue & subscriber growth
Account Services
1st Month strategy & onboarding calls
Monthly coaching & strategy calls
Support escalation help
Dedicated Account Manager for: Hands-on Quiz Builds, Messenger/SMS Campaign & Flows Setup, Pop-up Builds, Performance Analysis, Optimization Recommendations & Execution
Customer Support
Available 24x7x365
Email
Regular VIP
Chat
Regular VIP
Try it free
14-day free trial
Book demo

SMS Pricing

No matter the Octane AI plan, only pay for SMS messages you send.

Pay only for what you send, no hidden fees

$ 0 per SMS
$ 0 /mo
0 messages
0 messages a month

No messages sent? You won't be charged for any SMS subscribers or messages!

0 messages a month

Most starting out with SMS marketing will be in this tier. It’s simple to start sending right away. There are no hidden fees, and you'll have a unique longcode number to call your own.

0 messages a month

When you send more than 2,000 messages and up to 40,000 messages per month, you'll receive your own unique toll-free number with no cost for the number. We’ll provide any support you need to get set up.

0 messages a month

When you send more than 40,000 and up to 100,000 messages per month, you can lease your own unique high throughput toll free (HTTF) number on a monthly or annual basis. 

0 messages a month

When you send more than 100,000 messages per month, you can lease your own unique shortcode number on a monthly or annual basis. 

Up to 2,000 messages $ 0.012 per SMS
  • Unique longcode number, not shared with other brands
  • No cost for the number
  • Costs include all carrier fees
  • Free inbound messages
Up to 40,000 messages $ 0.010 per SMS
  • Your own toll free number, not shared with other brands
  • No cost for the number
  • Support on registration proccess
  • Costs include all carrier fees
  • Free inbound messages
Up to 100,000 messages $ 0.009 per SMS
  • Your own high throughput toll free number, not shared with other brands
  • Number licensing fee required
  • Support on registration process
  • Costs include all carrier fees
  • Free inbound messages
messages $ 0.0085 per SMS
  • Your own shortcode, not shared with other brands
  • Shortcodes have the highest deliverability and have no limit on messages sent
  • Number licensing fee required
  • Support on registration process
  • Costs include all carrier fees
  • Free inbound messages

Pricing for messages sent to US numbers only. Messages sent to Canadian numbers are constant at $0.02 per message.

Want to learn more about SMS pricing?
Short code, toll-free–SMS can be confusing, but we've got you covered.

Contact us

Frequently Asked Questions

What ecommerce platforms do you support?

We primarily support Shopify and Shopify Plus. For businesses using other platforms, please contact us to see how we can support setting up Octane AI for your business.

Do you offer a free trial?

Yes! Every plan comes with a free 14-day trial. Note that SMS charges will apply if you send messages during the trial period, at the rate described above in your chosen plan.

What is an Engagement and how is it calculated?

An Engagement is counted just once per person (per month) when they interact with any Octane AI product or feature, such as a visitor taking a Shop Quiz, a visitor that engages with you via Facebook Messenger, or a new email, Messenger or SMS opt-in being collected from one of our opt-in tools. Don’t worry, if the same user interacts with multiple parts of the platform, they only count as one engagement. If you need help determining how many you are likely to have, please get in touch with us.

What happens if I go over the monthly Engagement limit included with my plan?

Each plan includes a certain number of Engagements. The cost for going over the monthly Engagement limit for your chosen plan will be billed at the overage rate for that plan, as detailed above.

I want to learn more about Octane AI and see a demo. Who can I speak to?

We’d love to talk to you! Please request a demo here.

How does SMS pricing work?

SMS charges depend on the volume of messages you send and whether you license your own shortcode or high throughput toll free number. SMS costs are detailed above. You are only charged for each message sent by you. You don’t get charged for messages received by customers. The cost of sending SMS messages is not included in the free trial or any plan, and if you choose to send one you will be shown the cost before you send the message based on the per-message pricing in the plan you are on. For custom pricing options, please contact us.

Do you offer annual plans or discounts?

We offer the maximum flexibility of month-to-month pricing with no long-term commitment required. Annual plans with custom pricing are available. Please get in touch to learn more.

How do I change or cancel my plan?

You can update (upgrade, downgrade or cancel) your plan at any time from the Settings page in your account.

If I am already an Octane AI customer, do I need to switch to one of these new plans?Thank you for being a customer! You do not need to switch off of your existing legacy plan. However, some of the key differences and reasons you may want to switch are: the Shop Quiz and Conversational Pop-ups are only available on these plans, you can now access SMS features on any plan, and the cost to send SMS messages is lower. Each plan comes with more included monthly Engagements to help you keep costs more predictable.