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Case StudySkincare10 min read

Geologie's Quiz Glow-Up: 50% More Conversions

After 8 years with a custom-built quiz, Geologie switched to Octane AI—and saw a 50% lift in conversion from quiz completion to purchase within weeks.

50%
Conv. Rate Lift
90%+
Completion Rate
81%
Quiz Start Rate
75%+
Email Opt-in

About Geologie

Geologie draws on proven methods and dermatological expertise to create unique skin, hair, and body care tailored to each customer. At their core, Geologie is all about personalization and simple solutions.

A big part of their approach to skincare involves a diagnostic, quiz-based approach to product recommendations. They started out with a quiz—it was their beginning and remains central to their brand identity.

Company Info

Industry
Skincare & Personal Care
Headquarters
USA
Platform
Shopify

The Challenge

For years, Geologie used a custom quiz they built in-house. But as the need for speed, testing, and iteration grew, so did the limitations of their internal tools. The original quiz was ahead of its time—eight years ago.

Difficult to Maintain
Built from scratch with internal logic that became increasingly complex
Slow to Adapt
Every test needed engineering help, slowing down optimization
No A/B Testing
No built-in testing or analytics dashboard
Manual Data Analysis
Required SQL queries and manual interpretation of user behavior

The Solution

Rick Brackett, head of ecommerce at Geologie, identified must-haves for their new quiz: A/B testing, faster changes, more control, and simpler data access. Octane AI provides all this and more straight out of the box.

Head-to-Head Testing Before Committing

Before fully investing, Rick ran a test: Octane AI vs. their custom quiz using the exact same logic and visuals. Octane AI performed slightly better, even with no major UX changes—thanks to cleaner transitions and a faster flow.

Built-in A/B Testing & Analytics

With Octane AI, the team can A/B test questions and flows in real-time. They could isolate what was working and what wasn't—and didn't need engineering's help to do it. If one question was pulling down AOV, they simply removed it.

Visual Drop-off Analytics

They could visualize exactly where users were dropping off, then modify images, welcome screens, and question order without dev help. Changes that took weeks now take minutes.

🧪

A/B Testing Built-in

Test questions, flows, and UX changes without engineering help.

📊

Visual Analytics

See exactly where users drop off and optimize in real-time.

🎨

AI-Generated Visuals

Added engaging visuals to illustrate skin conditions like acne and redness.

🔗

Clean Data to Klaviyo

Quiz responses trigger personalized email and SMS flows instantly.

The Quiz Experience

Geologie's personalized skin diagnostic takes customers through a quick, engaging journey to discover their perfect skincare routine. The clean, minimal design keeps completion rates high.

Geologie Skincare Quiz - Personalized diagnostic experience

Geologie's derm-designed quiz guides customers to their personalized routine

5 Reasons Why Geologie's New Quiz Works So Well

1

Replaced Heavy Text with Engaging Visuals

The old quiz wasn't light reading. With Octane, they added visual elements—including AI-generated images—to illustrate skin conditions. "Before, it was just clicking buttons. Now the quiz feels tangible."

2

Data-Driven Product Strategy

Quiz responses feed back into upstream marketing decisions. They discovered "general skin health" became the most common concern—reshaping how they message skincare as a habit, not a fix.

3

Zero-Party Data Powers Personalized Follow-ups

Quiz responses trigger email and SMS flows that recap customer concerns and recommended products. The CDDD (Completed Diagnostic, Didn't Buy) segment gets personalized messaging and discount reminders.

4

GPT-4 Powered Results Pages

Using GPT-4 and quiz data, Geologie dynamically generates personalized results summaries. "It's not just 'Here's your products'—it's 'Here's why these work for you.'"

5

Direct Link from Paid Ads to Quiz

All major traffic sources go straight to the quiz—not the homepage. "If the ad says 'Take the quiz,' don't send them to your homepage. Drop them right into the experience."

The Results

After switching to Octane AI, Geologie saw transformative results across their funnel metrics.

50%
Conversion Lift

Conversion rate from quiz completion to purchase jumped from 9% to 13%.

90%+
Completion Rate

"I thought only 50% would finish. Over 90% who start it finish it."

81%
Quiz Start Rate

Strong alignment with landing traffic—most visitors engage with the quiz.

75%+
Email Opt-in Rate

Powers post-quiz flows via Klaviyo and Attentive for ongoing engagement.

"I've been in ecommerce a long time. Octane is one of the easiest tools I've used. You can jump in even if you're not technical and make changes right away. Engagement and completion are way above what we expected."
RB
Rick Brackett
Head of Ecommerce, Geologie

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